Malalan Watchmaking Service Centre
Maintaining a Watch at an Official Service Point
The maintenance of your timepiece should only be trusted to authorized professionals who have tools that are approved and often made by manufacturers themselves, as well as access to original spare parts.
As certified service centre we are sufficiently qualified to guarantee our work quality by providing a warranty. With this, our workshop sends a message that we are well equipped, that we regularly update our knowledge and attend trainings; and that within our service facilities, we provide adequate conditions to perform our services at the highest level.
The main goal of maintenance is to ensure appropriate precision of the movement, where the balance wheel is of key importance. It turns almost a million times a day. Watchmakers set its functioning with the utmost care and test it electronically several times.
The Water-Resistance of a Watch
In the Malalan watchmaking workshop we often get wristwatches which due to gasket damage, often the result of blows or irregular maintenance, have had their water-resistance diminished or have even lost it. Many people are not aware of the importance of efficient water-resistance, nevertheless, water is one of the factors which can cause severe damage to or completely destroy the dial, hands, and the sensitive movement of a wristwatch.
The movement is protected from external influences by the case and the greatest part of the surface where water can penetrate the interior of the watch are the two parts where the central case touches the glass and the caseback. The parts that are moved during the operation of the watch are also very exposed: the winding crown and the chronograph pushers. These are often screwed to the case to ensure the marked water-resistance.
Renewal of the Case and Metal Bracelet
When you hand your wristwatch over to our sales personnel in Ljubljana or Zagreb, they send it to one of the workshops where the watch is first examined. According to its state, we can estimate the scope of work needed and which parts will have to be restored or changed.
We decide together with you whether the procedure will include a complete revision or just a refreshment or a complete restoration of the case. After that, the work begins with the disassembly of the entire watch: the bracelet is detached from the case and the mechanism is removed, as well as the glass, the winding crown, and push-pieces.
When we are only dealing with the visual refreshment or restoration of the timepiece’s exterior, the movement is not taken apart but is kept in a protected chamber almost to the end of all procedures. All parts of the case and bracelet are appropriately cleaned, following which the restoration of bigger indentations begins.